RAG Chatbots

Intelligent chatbots
powered by your data

Transform customer support and internal knowledge with RAG-powered AI assistants that understand context and deliver accurate answers.

70%

Cost Reduction

Lower operational costs with efficient automation that scales effortlessly

24/7

Instant Responses

Deliver 24/7 support with zero wait times and consistent quality

100%

Knowledge Utilization

Centralize access to company knowledge and eliminate information silos

Scalability

Handle unlimited concurrent conversations without additional resources

Core Capabilities

RAG technology
that works

Semantic Retrieval

Advanced vector search finds the most relevant information from your knowledge base

Context-Aware Responses

Maintains conversation history for natural, multi-turn dialogues

Grounded Answers

Responses backed by verified company data, dramatically reducing hallucinations

Multi-Source Reasoning

Synthesizes information across documents and databases for comprehensive answers

Use Cases

Built for your
business needs

Customer Support Automation

Transform your support operations with intelligent automation that resolves issues instantly

  • Resolve 80%+ of inquiries autonomously
  • Answer FAQs without human intervention
  • Guide users through troubleshooting
  • Smart escalation to human agents
  • 24/7 instant response times

Internal Knowledge Assistant

Empower your team with instant access to organizational knowledge

  • Find documentation in seconds
  • Answer policy and process questions
  • Reduce onboarding time by 60%
  • Single entry point for all knowledge
  • Eliminate information silos

Sales & Pre-Sales Support

Accelerate your sales cycle with intelligent product information delivery

  • Instant product information access
  • Qualify leads through conversation
  • Support sales teams with knowledge
  • Always up-to-date pricing & specs
  • Consistent brand messaging

Operational Automation

Streamline workflows with conversational interfaces to your systems

  • Trigger actions via natural language
  • Integrate with CRM, ERP, ticketing
  • Automated reporting and data lookup
  • Support decision-making processes
  • Reduce manual task overhead
How It Works

The RAG
pipeline

1

Query Analysis

Intent detection & understanding

2

Semantic Retrieval

Find relevant information

3

Context Assembly

Rank & organize sources

4

Response Generation

LLM-powered answer creation

5

Validation

Citation & quality checks

Advanced Capabilities

  • Real-time knowledge base updates
  • Automatic citation generation
  • Custom fine-tuning options
  • Multi-turn context retention

Enterprise-Grade Reliability

  • SOC 2 compliant infrastructure
  • End-to-end data encryption
  • 99.9% uptime SLA guarantee
  • Auditable response citations
Technology

Built on proven
infrastructure

AI & Language Models

Large Language Models (LLMs)Prompt EngineeringResponse Quality MonitoringModel Evaluation

Retrieval Infrastructure

Vector DatabasesSemantic SearchDocument PreprocessingMetadata Optimization

Backend & Integration

API-First ArchitectureAuthentication SystemsInternal System IntegrationSecure Data Handling

Frontend & Analytics

Web Chat InterfacesEmbedded WidgetsAdmin DashboardsUsage Analytics

Lightning Fast

Sub-100ms response times for real-time interactions

Secure & Compliant

Enterprise security with full audit trails

Continuously Learning

Feedback loops improve accuracy over time

Ready to build?

Schedule a demo to see how RAG-powered chatbots can reduce costs, improve satisfaction, and scale your operations.

contact@cassiopeia.ai